support + Management
MyDesign Co. delivers expert service through remote and on-site technology support. We pride ourselves on our attention to detail so no issue, potential or real, will go unresolved. When it comes to fast, reliable and friendly IT support for small business in Newcastle and Lake Macquarie, we are your team!
1. list your current i.t. headaches
Chat to us about the problems you’ve been having with your computer systems and we’ll provide solutions that suit the needs of your business.
Our goal is to make things as hassle-free, efficient and secure as possible, so that your IT supports your business, rather than getting in the way of it.
2. the proposal
You will receive a proposal within 2 business days outlining a plan of attack, including work that needs to be done urgently, long term IT solutions and ongoing maintenance.
Check out the proposal and get back to us with any changes you would like to make. If you’re happy with it, simply sign off and send it back to launch the project.
3. LETS MAKE I.T. AWESOME
We’ll work professionally and swiftly to resolve any immediate issues, while setting up best practice IT solutions suited to your business. This may include upgrading hardware & software, ongoing server and computer management, disaster recovery planning and developing an IT strategy for your growing business.
Every business and computer network is unique and we thrive on creating an IT environment that results in improved productivity and happy business owners and staff.
You can get back to focussing on your business knowing that you have reliable, resilient and sustainable IT solutions in place.
Whether your businesses IT network operates with 4 or 100 computers, each computer and the equipment used to connect everything requires constant care.
We keep your systems updated, secure and running smoothly, but most importantly, we are here and available when you need to chat.
IT Helpdesk Services
Always ready to assist with any laptop, desktop or network issues. For support you can trust, we are here.
With our proactive approach, if a server or core system is not working as it should, the problems are often resolved before they are noticed by your team.
We do it all – virus protection, web filtering, firewalls, anti-spam, malware protection, and more!
If you think your phone system could be better, you’re probably right. We offer affordable enterprise grade VoIP solutions.
Whatever your internet needs may be, we can set up and manage the most reliable internet connection for your business.
Hardware & Software
We’ll source and configure the best possible hardware and software for your business needs.